Guest Services Agent — Hotel Front Desk & Benefits

Naman Hotels; Orangeburg (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Annual increases

Paid time off

Hotel discount

Medical insurance

Dental insurance

Life insurance

Job summary

Naman Hotels is seeking a Customer Service Agent to warmly welcome guests at the Hampton Inn Orangeburg SC location. You will handle reservations, check-ins, and guest inquiries with a friendly, energetic demeanor.

Responsibilities include accurate cash handling, basic math, and maintaining hospitality standards across shifts, including days, nights, weekends, and holidays. Strong computer skills are required.

Qualifications

• Ability to satisfactorily communicate in English with guests and staff.
• Ability to handle cash, perform basic math, and follow procedures.
• Attention to detail, speed, accuracy, and courteous service.

Responsibilities

• Welcome and serve guests in person and over the phone.
• Demonstrate hospitality, friendliness, and professionalism at all times.
• Accurately handle cash/charges and balance as needed.
• Stand for long periods; flexible scheduling including nights/weekends/holidays.

Skills

English communication

Customer service

Cash handling

Basic math

Computer skills

Attention to detail

Multitasking

Punctuality

Teamwork

Job description

Naman Hotels is seeking a Customer Service Agent to warmly welcome guests at the Hampton Inn Orangeburg SC location. You will handle reservations, check-ins, and guest inquiries with a friendly, energetic demeanor.

Responsibilities include accurate cash handling, basic math, and maintaining hospitality standards across shifts, including days, nights, weekends, and holidays. Strong computer skills are required.