Guest Services Agent - Flexible Part-Time Front Desk

Gabriel Group; Durango (CO); On-site; USD 23,000 - 26,000; Part time

Job summary

Midas Hospitality is hiring a Front Desk Agent / Guest Services Agent in Durango, Colorado. The role focuses on delivering exceptional guest service during check-in, stay, and check-out, ensuring a welcoming, efficient front desk experience.

The ideal candidate will enjoy interacting with people, solving problems, and thriving in a fast-paced hotel environment. Basic computer skills and a willingness to learn the Property Management System (PMS) are required.

Qualifications

• Experience in customer service, hospitality, hotel, retail, or related fields is preferred but not required.
• High school diploma or equivalent preferred.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Greet and assist guests with check-in/check-out processes in a friendly, professional manner.
• Manage reservations, modifications, and cancellations per standards.
• Maintain knowledge of room types, rates, packages, and availability.

Skills

Customer service

Hospitality

Communication

Problem solving

Cash handling

Education

High school diploma or equivalent

Tools

Property Management System (PMS)

Job description

Midas Hospitality is hiring a Front Desk Agent / Guest Services Agent in Durango, Colorado. The role focuses on delivering exceptional guest service during check-in, stay, and check-out, ensuring a welcoming, efficient front desk experience.

The ideal candidate will enjoy interacting with people, solving problems, and thriving in a fast-paced hotel environment. Basic computer skills and a willingness to learn the Property Management System (PMS) are required.