Guest Services Agent — Craft Wanderlust Experiences

Pyramid Global Hospitality; Birmingham (AL); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Employee rates on hotel stays

Job summary

Pyramid Global Hospitality is searching for a highly motivated Guest Services Agent to join their team at the Hilton Birmingham at UAB. The successful candidate will have a passion for hospitality and the ability to provide exceptional customer service. Responsibilities include greeting guests, assisting with luggage, and offering knowledge about the hotel and local area.

This position requires at least one year of experience in a customer service role, excellent communication skills, and a valid driver's license. Compensation starts at $15.00 per hour.

Qualifications

• Minimum one year in a customer service role with high guest interaction.
• Valid driver’s license with no major infractions for 6 months.
• Ability to work in a fast-paced environment and stand for the duration of the shift.

Responsibilities

• Provide exceptional customer service by greeting and assisting guests.
• Help guests with luggage and guide them to their rooms.
• Interact with guests and open doors for their arrival.

Skills

Customer service

Problem-solving

Teamwork

Communication

Engagement

Job description

Pyramid Global Hospitality is searching for a highly motivated Guest Services Agent to join their team at the Hilton Birmingham at UAB. The successful candidate will have a passion for hospitality and the ability to provide exceptional customer service. Responsibilities include greeting guests, assisting with luggage, and offering knowledge about the hotel and local area.

This position requires at least one year of experience in a customer service role, excellent communication skills, and a valid driver's license. Compensation starts at $15.00 per hour.