Guest Experience & Public Areas Attendant

BENCHMARK; Five Points South (AL); On-site; USD 20,664 - 22,041; Full time

Job summary

Pyramid Global Hospitality is hiring for a Hilton Birmingham at UAB property housekeeping role. The position offers a robust wage package, benefits, a 401K match, and opportunities to grow within a portfolio of 100 hotels across major brands.

You will engage guests, maintain clean public and guest areas, and support room attendants on floors. The job emphasizes teamwork, safety, and delivering memorable guest experiences in a fast-paced hotel environment.

Qualifications

• Housekeeping experience desirable.
• Neat, pleasant personality.
• Time management skills.
• Ability to work on feet for an extended period.
• Ability to communicate effectively.
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
• Lift, carry and position loads of at least 25lbs

Responsibilities

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
• Pickup clean linen and refill the par stock of linen on each floor pantry
• Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms
• Clean all public areas in the prescribed manner while following department standard operating procedures
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
• Always respond in a friendly, helpful manner to guests and other team members

Skills

Housekeeping

Teamwork

Communication

Time management

Mobility

Physical stamina

Job description

Pyramid Global Hospitality is hiring for a Hilton Birmingham at UAB property housekeeping role. The position offers a robust wage package, benefits, a 401K match, and opportunities to grow within a portfolio of 100 hotels across major brands.

You will engage guests, maintain clean public and guest areas, and support room attendants on floors. The job emphasizes teamwork, safety, and delivering memorable guest experiences in a fast-paced hotel environment.