Guest Service & Wax Sales Associate (Commission)

European Wax Center; North Dakota; On-site; USD 22,000 - 30,000; Full time

Job summary

European Wax Center in Ramsey, NJ is seeking a part-time/full-time Guest Service/Sales Associate to greet guests, understand skincare goals, and explain wax pass options and promotions. You will upsell our retail line and maintain a welcoming front desk while delivering upbeat, customer-focused service.

You will participate in ongoing training, uphold brand standards, and contribute to a positive team environment as you help guests choose the right services and products.

Qualifications

• One year of related service or retail experience.
• Exceptional interpersonal and communication skills.
• Proficiency in point-of-sale systems and computer technology.
• Ability to adapt to varying guest personalities and remain calm under pressure.
• Commitment to maintaining a clean and organized work environment.

Responsibilities

• Greet guests with a friendly and inviting demeanor, setting the tone for a positive experience.
• Engage guests in meaningful conversations to understand their needs and skincare goals.
• Proactively educate guests on wax pass options, promotions, benefits of waxing, and prebooking; knowledge of all EWC offerings.
• Upholds Artemis Wax standards and protocols; address guest inquiries, book reservations, and resolve concerns promptly.
• Maintain an organized front desk and lobby area in line with brand standards of cleanliness and hygiene.
• Foster a positive team environment by assisting colleagues and sharing product knowledge.
• Participate in ongoing training to stay updated on brand knowledge and sales techniques.

Skills

Retail experience

Interpersonal communication

POS systems

Customer service

Calm under pressure

Organization

Education

High School diploma

Job description

European Wax Center in Ramsey, NJ is seeking a part-time/full-time Guest Service/Sales Associate to greet guests, understand skincare goals, and explain wax pass options and promotions. You will upsell our retail line and maintain a welcoming front desk while delivering upbeat, customer-focused service.

You will participate in ongoing training, uphold brand standards, and contribute to a positive team environment as you help guests choose the right services and products.