Guest Experience & Wax Sales Associate

European Wax Center; Woodbridge (VA); On-site; USD 19,000 - 25,000; Part time

Job summary

European Wax Center in Woodbridge, VA is seeking an energetic Guest Service/Sales Associate to join our front desk team. You will warmly welcome guests, explain waxing pass options, promote current promotions, prebook appointments, and support sales of our retail line.

The position offers a flexible schedule (Part Time/Full Time) with base hourly pay plus a sales commission. You will contribute to a clean, welcoming lobby and a positive, team-driven environment.

Qualifications

• One year of related service or retail experience, with sales preferred.
• Exceptional interpersonal and communication skills for guest interactions.
• Ability to use point-of-sale systems and computer technology.
• Adaptable to varying guest personalities and remain calm under pressure.
• Commitment to maintaining a clean and organized work environment.

Responsibilities

• Greet guests with a friendly and inviting demeanor, setting the tone for a positive experience.
• Engage guests in meaningful conversations to understand their specific needs, preferences, and skincare goals.
• Proactively educate guests on all our wax pass options, current promotions, the benefits of waxing regularly, and prebooking. Be knowledgeable on all aspects of EWC, including our retail line.
• Uphold Artemis Wax standards and protocols at all times. Address guest inquiries, book reservations, and resolve concerns in a prompt and professional manner, ensuring guest satisfaction.
• Maintain an organized and inviting front desk and lobby area, upholding brand standards of cleanliness and hygiene.
• Foster a positive and collaborative team environment by assisting colleagues and sharing product knowledge.
• Participate in ongoing training and development to stay on top of brand knowledge and sales techniques.

Skills

Sales experience

Interpersonal skills

Communication skills

POS systems

Education

High School diploma

Tools

POS systems

Job description

European Wax Center in Woodbridge, VA is seeking an energetic Guest Service/Sales Associate to join our front desk team. You will warmly welcome guests, explain waxing pass options, promote current promotions, prebook appointments, and support sales of our retail line.

The position offers a flexible schedule (Part Time/Full Time) with base hourly pay plus a sales commission. You will contribute to a clean, welcoming lobby and a positive, team-driven environment.