Guest Service & Wax Sales Associate (Base+Commission)

European Wax Center; Manassas (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

European Wax Center in Manassas, VA is seeking a Guest Service/Sales Associate to join our team. This role blends warm guest interactions with sales acumen to promote wax pass options, promotions, and prebooking, while representing the brand at the front desk.

You will greet guests, understand skincare goals, educate on products, maintain a clean lobby, and collaborate with teammates. One year of retail or service experience and strong communication are preferred; POS proficiency is expected;

Qualifications

• One year of related service or retail experience.
• Strong interpersonal and communication skills for guest interactions.
• Proficiency in point-of-sale systems and computer technology.
• Ability to adapt to varying guest personalities and remain calm under pressure.
• Commitment to maintaining a clean and organized work environment.

Responsibilities

• Greet guests with a friendly and inviting demeanor, setting the tone for a positive experience.
• Engage guests to understand their needs and skincare goals.
• Educate guests on wax pass options, current promotions, and prebooking; be knowledgeable about retail offerings.
• Uphold Artemis Wax standards and address guest inquiries, bookings, and concerns promptly.
• Maintain an organized front desk and lobby, ensuring cleanliness and brand standards.
• Foster teamwork by sharing product knowledge and assisting colleagues.
• Participate in ongoing training to stay current on brand knowledge and sales techniques.

Skills

Interpersonal skills

Communication

Sales experience

POS knowledge

Customer service

Retail experience

Team collaboration

Education

High School Diploma

Tools

POS systems

Job description

European Wax Center in Manassas, VA is seeking a Guest Service/Sales Associate to join our team. This role blends warm guest interactions with sales acumen to promote wax pass options, promotions, and prebooking, while representing the brand at the front desk.

You will greet guests, understand skincare goals, educate on products, maintain a clean lobby, and collaborate with teammates. One year of retail or service experience and strong communication are preferred; POS proficiency is expected;