Guest Service Valet & Luggage Concierge

Towne Park, LLC.; Orange (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Accident insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park, LLC. is seeking a Guest Service Associate to deliver exceptional hospitality by parking and retrieving vehicles, assisting guests with luggage, and providing directions and area information.

Responsibilities include greeting guests, explaining rates, managing tickets, and ensuring safe vehicle handling. Flexible AM/PM/overnight shifts are available with competitive hourly pay and benefits where eligible.

Qualifications

• Education: High school diploma or GED.
• Must hold a valid driver’s license for the applicable state.
• One month related experience or training, or equivalent combination of education and experience.
• Knowledge of customer service principles and processes.

Responsibilities

• Provide hospitable, attentive service to guests in a friendly and efficient manner.
• Park and retrieve guest vehicles promptly and safely, assist with luggage as needed.
• Explain parking rates and procedures to guests at arrival and during the visit.
• Assist guests with directions, taxis, reservations, and area information.
• Maintain accurate ticketing and vehicle tracking within the valet system.
• Uphold professional demeanor and adhere to company policies while interacting with guests.

Skills

Customer service

English literacy

Writing skills

Numerical ability

Professional demeanor

Time management

Guest interaction

Parking knowledge

Education

High school diploma or GED

Job description

Towne Park, LLC. is seeking a Guest Service Associate to deliver exceptional hospitality by parking and retrieving vehicles, assisting guests with luggage, and providing directions and area information.

Responsibilities include greeting guests, explaining rates, managing tickets, and ensuring safe vehicle handling. Flexible AM/PM/overnight shifts are available with competitive hourly pay and benefits where eligible.