Guest Service Supervisor - Lead Team & Elevate Experience

Global Montello Group Corp; Brooklyn (CT); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition reimbursement

Career training and development

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead store staff, ensure efficient operations, and deliver exceptional guest experiences. You will coach employees, monitor cash handling, and enforce safety and store policies on a day-to-day basis.

Responsibilities include greeting guests, supervising POS transactions, maintaining in-stock conditions, and addressing guest inquiries. You must be 18+, flexible hours, and capable of lifting up to 25 lbs.

Qualifications

• Must be able to supervise staff and coach performance.
• Provide quality guest service and a positive shopping experience.
• Adhere to store policies on safety, security, and operations.
• Must be 18+ and available for flexible hours.

Responsibilities

• Supervise employees to ensure tasks meet management directives.
• Greet guests and supervise cash handling and POS transactions.
• Ensure daily store cleanliness and housekeeping, and stock replenishment.
• Address guest inquiries and handle vendor check-ins per guidelines.
• Support 24/7 guest service programs and cash processes.

Skills

Customer service

Cash handling

Staff supervision

Guest experience

Sales floor operations

Education

High school diploma or equivalent

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead store staff, ensure efficient operations, and deliver exceptional guest experiences. You will coach employees, monitor cash handling, and enforce safety and store policies on a day-to-day basis.

Responsibilities include greeting guests, supervising POS transactions, maintaining in-stock conditions, and addressing guest inquiries. You must be 18+, flexible hours, and capable of lifting up to 25 lbs.