Guest Service Supervisor - Lead Front Desk

Drury Hotels Company, LLC; Lafayette (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Quarterly bonuses up to $3200/year

Flexible scheduling

Paid time off

Hotel discounts

Comprehensive health benefits

Company-matched 401(k)

Job summary

A family-owned hotel chain is seeking a Guest Service Supervisor to lead the front desk team in Lafayette, Indiana. Responsibilities include ensuring exceptional guest experiences, adhering to company policies, and training team members. Ideal candidates should possess strong guest service skills, effective communication, and leadership qualities. The role offers a supportive work environment with incentives and opportunities for career growth. Join a hotel recognized for its outstanding workplace culture.

Qualifications

• Ability to communicate clearly in English with guests and team members.
• Thorough knowledge of company policies and procedures.
• Ability to train and motivate team members.

Responsibilities

• Assist management with supervising front desk and guest service positions.
• Ensure policies are communicated and followed.
• Maintain a high standard of customer service.

Skills

Guest service orientation

Effective communication

Leadership qualities

Attention to detail

Job description

A family-owned hotel chain is seeking a Guest Service Supervisor to lead the front desk team in Lafayette, Indiana. Responsibilities include ensuring exceptional guest experiences, adhering to company policies, and training team members. Ideal candidates should possess strong guest service skills, effective communication, and leadership qualities. The role offers a supportive work environment with incentives and opportunities for career growth. Join a hotel recognized for its outstanding workplace culture.