Hotel Shift Supervisor - Guest Experience & Operations

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

A hospitality management company in Indiana is looking for a committed supervisor to manage daily hotel operations and ensure exceptional customer service. Candidates should have experience in staff management and a solid understanding of hotel procedures. Flexibility with schedules and a strong ability to handle conflicts are crucial. This role includes significant responsibilities in budgeting, training, and maintaining high cleanliness standards.

Qualifications

• 2 years related experience and/or training preferred.
• Ability to write reports and business correspondence.
• Must be proficient with Microsoft applications.

Responsibilities

• Supervise staff and manage daily shift operations.
• Conduct daily pre-shift meetings.
• Ensure compliance to customer service standards.

Skills

Supervisory skills

Customer service

Conflict resolution

Communication skills

Organizational skills

Education

Associate’s degree in related field

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Hotel management software

Job description

A hospitality management company in Indiana is looking for a committed supervisor to manage daily hotel operations and ensure exceptional customer service. Candidates should have experience in staff management and a solid understanding of hotel procedures. Flexibility with schedules and a strong ability to handle conflicts are crucial. This role includes significant responsibilities in budgeting, training, and maintaining high cleanliness standards.