Guest Experience Supervisor (Flexible Hours)

Global Partners LP; East Wallingford (VT); On-site; USD 22,000 - 26,000; Full time

Job summary

Global Partners LP in Vermont is seeking a Guest Service Supervisor to oversee store operations, supervise staff, and ensure guest satisfaction. You will manage daily tasks, coach employees, and uphold safety and cash handling standards.

The role requires flexibility to work day, night, and weekend shifts; you will greet guests, address inquiries, stock shelves, and ensure 24/7 guest service processes are followed. Competitive benefits accompany permanent employment.

Qualifications

• Must be available to work flexible hours including days, nights, weekends, and holidays.
• Efficient and organized with attention to detail.
• Minimum age 18 and ability to access all store areas.
• Lift up to 25 lbs and perform physically demanding tasks.
• Reliable transportation and ability to work in varied temperatures.

Responsibilities

• Supervise employees and ensure they follow management directives.
• Provide coaching and constructive feedback to staff.
• Greet guests and ensure a welcoming shopping experience.
• Adhere to safety, security, quality, and store policies.
• Operate POS and maintain cash levels.
• Maintain store housekeeping and in-stock conditions.
• Address guest inquiries and resolve complaints.
• Check in vendors per guidelines.
• Support 24/7 guest service programs.

Skills

Flexible hours

Organized

Attention to detail

Customer service

Cash handling

Education

High school diploma

Job description

Global Partners LP in Vermont is seeking a Guest Service Supervisor to oversee store operations, supervise staff, and ensure guest satisfaction. You will manage daily tasks, coach employees, and uphold safety and cash handling standards.

The role requires flexibility to work day, night, and weekend shifts; you will greet guests, address inquiries, stock shelves, and ensure 24/7 guest service processes are followed. Competitive benefits accompany permanent employment.