Guest Service Supervisor — Growth & Benefits

Global Partners LP; Texas; On-site; USD 18,000 - 23,000; Full time

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead front-end staff, coach team members, and ensure a welcoming guest experience at our store.

You will oversee POS operations, cash handling, safety, and store cleanliness while supporting management in daily tasks. Flexible hours, 18+ years, and reliable transportation are required. The role emphasizes 24/7 guest service programs and vendor check-ins to maintain in-stock conditions.

Qualifications

• High school diploma or equivalent.
• Experience supervising staff and coaching for performance.
• Strong guest service mindset and cash handling abilities.
• Familiar with POS operations and safety procedures.
• Ability to work in a fast-paced retail environment.
• Demonstrated teamwork and reliability.

Responsibilities

• Supervise employees and ensure tasks are performed per management guidance.
• Coach staff with constructive feedback to improve performance.
• Greet guests and provide an enjoyable shopping experience.
• Adhere to safety, security, quality and operating policies.
• Operate POS; manage cash levels and transactions.
• Maintain store housekeeping and cleanliness.
• Support 24/7 guest service programs and processes.
• Handle cash processes including deposits, gift cards, checks where applicable.
• Restock products to maintain in‑stock conditions.
• Address guest inquiries and vendor checks per guidelines.

Skills

Staff supervision

Coaching

Guest service

Cash handling

POS operation

Safety compliance

Teamwork

Education

High School Diploma

Tools

Point of Sale system

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead front-end staff, coach team members, and ensure a welcoming guest experience at our store.

You will oversee POS operations, cash handling, safety, and store cleanliness while supporting management in daily tasks. Flexible hours, 18+ years, and reliable transportation are required. The role emphasizes 24/7 guest service programs and vendor check-ins to maintain in-stock conditions.