Guest Service Supervisor - Growth & Benefits

Global Montello Group Corp; Aguadilla (PR); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Coins!

Health & Wellness - Medical, Dental, V

401k match

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, drive store objectives, and greet guests to ensure a positive shopping experience.

The role emphasizes coaching, cash handling, and adherence to safety and operations policies, with responsibilities spanning POS management, cash deposits, and vendor coordination. Flexibility in hours is required and 18+ years of age is stated.

Qualifications

• Must be available to work flexible hours including days, nights, weekends or holidays.
• Must be efficient and organized.
• Must be at least 18 years old.

Responsibilities

• Supervise employees to ensure management-directed duties are performed.
• Provide coaching and constructive feedback to staff.
• Greet guests and ensure an enjoyable shopping experience.
• Adhere to safety, security, quality and store policies.
• Operate the POS and maintain proper cash levels.
• Maintain store housekeeping and cleanliness.
• Oversee 24/7 execution of guest service programs.
• Handle cash processes including deposits, lottery, gift cards and checks where applicable.
• Replenish products to keep in-stock conditions.
• Address guest inquiries and complaints.
• Check in external and internal vendors as needed.

Skills

Guest service

Coaching

Cash handling

Supervision

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, drive store objectives, and greet guests to ensure a positive shopping experience.

The role emphasizes coaching, cash handling, and adherence to safety and operations policies, with responsibilities spanning POS management, cash deposits, and vendor coordination. Flexibility in hours is required and 18+ years of age is stated.