Guest Service Supervisor — Growth & Benefits

Global Partners LP; Connecticut; Sur place; USD 27 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Health & Wellness

401k match

Tuition reimbursement

Professional Development

Résumé du poste

Global Partners LP is seeking a Guest Service Supervisor to supervise staff and organize work processes directed by management. The role includes greeting guests, coaching employees, and ensuring adherence to store policies and cash handling procedures.

The position supports a 24/7 guest service program, with responsibilities for inventory replenishment and addressing guest inquiries. The company highlights its long-standing community focus and commitment to growth and development.

Qualifications

• Must be available to work flexible hours including days, nights, weekends and holidays.
• Must be efficient and organized.
• Must be at least 18 years of age.
• Ability to access all store areas.
• Ability to lift up to 25 lbs. during shift.
• Reliable transportation.
• High School Diploma or equivalent.

Responsabilités

• Supervise employees ensuring they perform duties as directed by management.
• Coach employees with constructive feedback.
• Greet guests and provide an enjoyable shopping experience.
• Follow safety, security, quality, and operations policies.
• Manage cash processes and POS within corporate standards.
• Ensure store housekeeping is maintained.
• Oversee 24/7 guest service programs and processes.
• Address guest inquiries and complaints.
• Check in external and internal vendors per guidelines.

Connaissances

Flexible hours

Efficient & organized

18 years or older

Customer service oriented

Reliability & transportation

Formation

High School Diploma or equivalent

Description du poste

Global Partners LP is seeking a Guest Service Supervisor to supervise staff and organize work processes directed by management. The role includes greeting guests, coaching employees, and ensuring adherence to store policies and cash handling procedures.

The position supports a 24/7 guest service program, with responsibilities for inventory replenishment and addressing guest inquiries. The company highlights its long-standing community focus and commitment to growth and development.