Guest Service Supervisor | Flexible Hours & Growth

Global Montello Group Corp; Stratford (CT); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with match

Tuition reimbursement

Job summary

Global Partners LP in Stratford, CT is seeking a Guest Service Supervisor to oversee front-line staff, ensure quality customer experiences, and manage daily store operations according to management directives.

You will coach team members, supervise POS transactions and cash handling, maintain merchandise availability, uphold safety and cleanliness standards, and address guest inquiries with professionalism, including weekend and holiday shifts as needed.

Qualifications

• Supervise staff and ensure tasks are performed according to policy.
• Provide coaching and feedback to help perform tasks effectively.
• Greet guests and provide a positive shopping experience for everyone.
• Manage cash processes and POS operations with accuracy.
• Maintain store cleanliness, safety, and organization.

Responsibilities

• Lead shift and organize workflow to meet store objectives.
• Oversee cash handling, deposits, and POS transactions.
• Ensure product availability and timely replenishment on the sales floor.
• Address guest inquiries and resolve issues with professionalism.

Skills

Supervising staff

Cash handling

Customer service

Coaching

Safety compliance

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP in Stratford, CT is seeking a Guest Service Supervisor to oversee front-line staff, ensure quality customer experiences, and manage daily store operations according to management directives.

You will coach team members, supervise POS transactions and cash handling, maintain merchandise availability, uphold safety and cleanliness standards, and address guest inquiries with professionalism, including weekend and holiday shifts as needed.