Guest Experience Supervisor | Flexible Hours & Benefits

Global Montello Group Corp; Branford (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health & Wellness

401k with match

Tuition reimbursement

Professional development

Job summary

Global Partners LP in Branford, CT seeks a Guest Service Supervisor to lead staff, ensure smooth operations, and deliver an exceptional guest experience. You will coach team members, supervise cash and POS activities, and uphold safety and quality standards across the store.

The role requires flexibility to work various shifts, including holidays, and the ability to lift up to 25 lbs. A high school diploma or equivalent is required to join our team.

Qualifications

• Experience delivering excellent guest service and handling POS transactions.
• Strong communication and teamwork skills.
• Ability to coach and supervise staff effectively.

Responsibilities

• Supervise staff to ensure tasks align with management directions.
• Coach employees with constructive feedback to improve performance.
• Greet guests and provide a positive shopping experience.
• Operate POS, manage cash and maintain proper cash levels.
• Ensure store policies on safety, security, quality, and operations are followed.
• Maintain store cleanliness and housekeeping standards.
• Support 24/7 guest service programs and processes.
• Address guest inquiries and vendor check-ins per guidelines.

Skills

Customer service

Cash handling

Leadership

Guest experience

Education

High School Diploma or equivalent

Job description

Global Partners LP in Branford, CT seeks a Guest Service Supervisor to lead staff, ensure smooth operations, and deliver an exceptional guest experience. You will coach team members, supervise cash and POS activities, and uphold safety and quality standards across the store.

The role requires flexibility to work various shifts, including holidays, and the ability to lift up to 25 lbs. A high school diploma or equivalent is required to join our team.