Guest Service Supervisor — Flexible Hours & Growth

Global Partners LP; Campbell Hall Junction (NY); Presencial; USD 27 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health & Wellness

401k Match

Tuition Reimbursement

Career Growth

Resumo da oferta

Global Partners LP in New York is seeking a Guest Service Supervisor to lead store staff, supervise daily tasks and ensure guest satisfaction while upholding company policies and safety standards.

The role involves coaching employees, managing POS operations and cash handling, maintaining a clean and organized store, and ensuring the 24/7 execution of guest service programs. Flexible hours and 18+ requirement apply.

Qualificações

• Must be available to work flexible hours including day, nights, weekends and holidays.
• Must be efficient and organized.
• Must be at least 18 years of age to be considered for position.
• Ability to access all areas of the store including selling floor, stock area, and register area.
• Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift.
• Work in intermittent temperatures (i.e., cooler, outside, etc.).
• Must have reliable transportation.

Responsabilidades

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenishes products to ensure in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

Conhecimentos

Staff supervision

Customer service

Cash handling

Formação académica

High School Diploma

Descrição da oferta de emprego

Global Partners LP in New York is seeking a Guest Service Supervisor to lead store staff, supervise daily tasks and ensure guest satisfaction while upholding company policies and safety standards.

The role involves coaching employees, managing POS operations and cash handling, maintaining a clean and organized store, and ensuring the 24/7 execution of guest service programs. Flexible hours and 18+ requirement apply.