Guest Service Specialist - Front Desk & VIP Check-Ins

Schulte Restaurant Group; Arlington (VA); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k) match

Paid Time Off

Medical and Telemedicine

Employee discounts

Life Insurance

Job summary

Schulte Hospitality Group in Arlington, VA seeks a dynamic Guest Service Representative to greet guests, manage front desk duties, and deliver exceptional service. The role includes cash handling, check-in/out, and coordinating with team to ensure a flawless guest experience.

The position offers full-time hours, competitive pay starting around $18–$21 per hour, and benefits including PTO, 401(k) with company match, health plans, and employee assistance.

Qualifications

• Minimum High School diploma or equivalent.
• Minimum 1 year of Front Desk/Guest Services experience.
• Excellent verbal and written communication skills.

Responsibilities

• Greets guests on arrival with personal recognition.
• Manages front desk operations including check-in/check-out and cash handling.
• Answers calls and provides information or transfers as needed.
• Maintains lobby area and ensures guest data privacy.

Skills

Guest service

Front desk operations

Cash handling

Communication skills

Basic computer skills

Education

High school diploma

Job description

Schulte Hospitality Group in Arlington, VA seeks a dynamic Guest Service Representative to greet guests, manage front desk duties, and deliver exceptional service. The role includes cash handling, check-in/out, and coordinating with team to ensure a flawless guest experience.

The position offers full-time hours, competitive pay starting around $18–$21 per hour, and benefits including PTO, 401(k) with company match, health plans, and employee assistance.