Guest Service Specialist – Flexible Part-Time

KAJC Hospitality LLC; United States; On-site; USD 15,000 - 17,000; Part time

Job summary

KAJC Hospitality LLC is hiring a Guest Service Representative for Holiday Inn Express & Suites in the United States. This part-time role focuses on greeting guests, checking them in, and providing information to ensure a great stay.

The ideal candidate is reliable, detail-oriented, and capable of multitasking in a fast-paced hotel environment. Responsibilities include answering phones, processing reservations and wake-up calls, assisting with guest requests and complaints, reconciling accounts,

Qualifications

• Excellent communication and math skills.
• 2+ years' experience in customer service or hospitality.
• Able to learn computer functions and other on-the-job skills.
• Strong eye for details.
• Good problem-solving skills.
• Ability to multitask.
• Solid customer service skills.
• Strong written and verbal communication skills.
• Exceptional customer service skills.
• Flexible schedule.

Responsibilities

• Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
• Respond to guest requests and emergencies
• Reconcile all accounts in a timely manner
• Schedule guest wake-up calls and reservations for the following day
• Respond to guest inquiries, concerns and complaints as needed
• Answer phones and place reservations
• Maintaining hotel cleanliness

Skills

Excellent communication

Math skills

Customer service

Attention to detail

Multitask

Problem solving

Written communication

Verbal communication

Flexible schedule

Job description

KAJC Hospitality LLC is hiring a Guest Service Representative for Holiday Inn Express & Suites in the United States. This part-time role focuses on greeting guests, checking them in, and providing information to ensure a great stay.

The ideal candidate is reliable, detail-oriented, and capable of multitasking in a fast-paced hotel environment. Responsibilities include answering phones, processing reservations and wake-up calls, assisting with guest requests and complaints, reconciling accounts,