Guest Service & Sales Coordinator - Hospitality Pro

Northwest x Southern Hospitality; Ashland (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) retirement plan

Travel discounts

Employee recognition programs

Job summary

Plaza Inn and Suites Ashland, proudly managed by Northwest x Southern Hospitality, is hiring a Sales Coordinator/Guest Service Representative (Front Desk Clerk). This role provides administrative support, coordinates group business and client contracts, and assists with client communications to ensure smooth operations and accurate documentation.

The position includes front desk responsibilities to enhance guest satisfaction and revenue, handling reservations, check-in/check-out, phone

Qualifications

• High school diploma or equivalent.
• Previous hotel/restaurant/hospitality experience preferred.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Manage sales records, prepare proposals and reports.
• Coordinate group business and client contracts.
• Assist with client communications and front desk duties to support operations.
• Respond to guest reservations requests, answer telephones, and address guest compliments or complaints.

Skills

Strong organizational skills

Excellent communication

Problem-solving

Education

High School Diploma or equivalent

Job description

Plaza Inn and Suites Ashland, proudly managed by Northwest x Southern Hospitality, is hiring a Sales Coordinator/Guest Service Representative (Front Desk Clerk). This role provides administrative support, coordinates group business and client contracts, and assists with client communications to ensure smooth operations and accurate documentation.

The position includes front desk responsibilities to enhance guest satisfaction and revenue, handling reservations, check-in/check-out, phone