Guest Service & Reservations Specialist

TownePlace and Fairfield Suites Paris; Paris (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

TownePlace Suites & Fairfield Inn and Suites in Paris, TX is seeking a Guest Service Agent to welcome guests, process check-ins/check-outs, secure payments, and verify billing. The role emphasizes friendly, professional service and adherence to brand standards.

You will assist guests with reservations and requests, anticipate needs, and help provide a seamless hospitality experience in a team-driven environment.

Responsibilities

• Process guest check-ins and check-outs in a timely, friendly manner.
• Secure payment and verify or adjust guest billing as needed.
• Assist guests with reservations and requests.
• Ensure high standards of quality and brand compliance.

Job description

TownePlace Suites & Fairfield Inn and Suites in Paris, TX is seeking a Guest Service Agent to welcome guests, process check-ins/check-outs, secure payments, and verify billing. The role emphasizes friendly, professional service and adherence to brand standards.

You will assist guests with reservations and requests, anticipate needs, and help provide a seamless hospitality experience in a team-driven environment.