Guest Service Representative

Sapphire Gentlemen's Club; Las Vegas (NV); On-site; USD 22,000 - 30,000; Full time

Job summary

Sapphire-Gentlemen in Las Vegas is seeking a Guest Services representative to handle high-volume phone calls, provide courteous service, and use GSuite to manage daily tasks. You will communicate with team members and clients, maintain detailed records, and support dispatch operations.

The role requires a high school diploma, strong typing and computer skills, and the ability to work evenings and weekends. You can work independently or as part of a team to ensure smooth operations and

Qualifications

• High school diploma or equivalent required.
• Experience handling high-volume phone calls in a professional setting.
• Proficiency with computers and typing skills.
• Familiarity with GSuite applications.

Responsibilities

• Maintain a professional demeanor while managing high-volume phone calls.
• Utilize computers with excellent typing skills and knowledge of GSuite to perform daily tasks.
• Demonstrate excellent verbal and written communication to interact with team members and clients.
• Organize and manage tasks with a detail-oriented approach, ensuring directives are followed accurately.
• Work independently or as part of a team, with flexibility to work evenings and weekends as needed.
• Apply phone etiquette to enhance customer interactions and support sales and dispatch operations.

Skills

Verbal communication

Written communication

Detail-oriented

Organization

Phone etiquette

Team collaboration

Evenings/weekends flexibility

Typing

Education

High school diploma or equivalent

Tools

GSuite

Job description

Job Purpose:- The Guest Services role is critical in ensuring seamless communication and coordination within the organization. This position requires handling high-volume phone calls with professionalism, utilizing computer skills, and maintaining detailed organization to support the operational efficiency of the business.Key Responsibilities:- Maintain a professional demeanor while managing high-volume phone calls.- Utilize computers with excellent typing skills and knowledge of GSuite to perform daily tasks.- Demonstrate excellent verbal and written communication skills to effectively interact with team members and clients.- Organize and manage tasks with a detail-oriented approach, ensuring directives are followed accurately.- Work independently or as part of a team, displaying flexibility to work evenings and weekends as needed.- Apply phone etiquette to enhance customer interactions and support sales and dispatch operations.Required Education:- High school diploma or equivalent.Required Experience:- Experience in handling high-volume phone calls in a professional setting.- Proficiency in using computers and typing skills.- Familiarity with GSuite applications.Preferred Experience:- Previous experience in a sales role.- Experience in a dispatch position.- Advanced knowledge of GSuite.Required Skills and Abilities:- Strong verbal and written communication skills.- Ability to stay organized and detail-oriented.- Capability to follow directives accurately.Preferred Skills and Abilities:- Excellent phone etiquette.- Availability to work evenings and weekends.- Ability to work independently or collaboratively as part of a team.