Guest Service Pro — Front Desk (Hotel, Part-Time)

Raymond Management Company; Madison (AL); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Paid vacation

Sick leave

Holidays and jury duty pay at premium

Hotel room discounts

Employee referral bonuses

Volunteer time off

Employee Assistance Program

Job summary

Raymond Management Company is seeking a Guest Service Representative to join our Front Desk team. The role is part-time with a starting wage of $16.00–$17.00 per hour, based on experience, and wage increases at 30, 60, and 90 days.

You will be the first point of contact for guests, handling check-in/check-out and guest requests in a supportive team environment. The position offers training, growth opportunities, and benefits for teammates, with an emphasis on hospitality and guest satisfaction.

Qualifications

• Must possess a friendly, positive attitude and strong customer service skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and problem-solving abilities.

Responsibilities

• Greet guests and assist with check-in and check-out, ensuring a smooth process.
• Respond to guest requests and inquiries with professionalism and attention to detail.
• Coordinate with housekeeping, maintenance, and sales teams for seamless operations.
• Manage daily front desk duties including payments and room assignments.
• Resolve guest issues promptly to maintain high guest satisfaction.

Skills

Customer service

Multitasking

Communication skills

Basic computer skills

Job description

Raymond Management Company is seeking a Guest Service Representative to join our Front Desk team. The role is part-time with a starting wage of $16.00–$17.00 per hour, based on experience, and wage increases at 30, 60, and 90 days.

You will be the first point of contact for guests, handling check-in/check-out and guest requests in a supportive team environment. The position offers training, growth opportunities, and benefits for teammates, with an emphasis on hospitality and guest satisfaction.