Guest Service Pro: Front Desk

Schulte Hospitality Group; Tucson (AZ); Presencial; USD 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Daily Pay

Telemedicine

Health & Life Insurance options

401(k) Plan

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discount marketplace

Resumo da oferta

Schulte Hospitality Group in Tucson is seeking a dedicated Guest Service Representative to welcome guests, manage check-ins, and support a seamless front desk experience. You will engage with guests, handle inquiries, and contribute to a positive first impression in a dynamic hotel environment.

The role requires at least one year in front desk operations and a high school education, with opportunities for growth and a comprehensive benefits package.

Qualificações

• Basic computer skills required.
• Strong verbal and written communication.
• Ability to exceed guest expectations.

Responsabilidades

• Greet guests and recognize them personally.
• Assist with welcome amenities and arrival lists.
• Escort VIPs and check in guests with a smile.
• Answer phone promptly and assist or transfer as needed.
• Handle cash with proper procedures and report discrepancies.
• Keep front desk area clean and organized.
• Assist with lobby activation as needed.
• Protect guest PPI data and privacy.

Conhecimentos

Basic computer skills

Effective communication

Customer service excellence

Formação académica

High School diploma

Ferramentas

N/A

Descrição da oferta de emprego

Schulte Hospitality Group in Tucson is seeking a dedicated Guest Service Representative to welcome guests, manage check-ins, and support a seamless front desk experience. You will engage with guests, handle inquiries, and contribute to a positive first impression in a dynamic hotel environment.

The role requires at least one year in front desk operations and a high school education, with opportunities for growth and a comprehensive benefits package.