Guest Service Operations Manager II

Spirit Airlines; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Medical and dental insurance

401(k)

Paid time off

Travel benefits

Job summary

A leading airline in Orlando is seeking a Mgr II, Guest Service to lead airport personnel and enhance guest experiences. The ideal candidate will have 4-6 years of Airport Operations experience and a bachelor's degree. Key responsibilities include ensuring operational performance, managing staff, and driving customer satisfaction. This full-time role offers competitive salary and comprehensive benefits, promoting both professional growth and a supportive working environment.

Qualifications

• 4-6 years of experience in Airport Operations.
• Ability to prioritize and meet deadlines.
• Experience in staff management and developing skills.

Responsibilities

• Support the General Manager in leading airport personnel.
• Deliver outstanding operational performance.
• Ensure superior customer experience through direct interaction.
• Implement changes during irregularities to minimize customer impact.
• Cultivate a professional work environment.

Skills

Leadership

Decision Making

Communication

Operational Efficiency

Education

Bachelor’s degree or equivalent experience

Job description

A leading airline in Orlando is seeking a Mgr II, Guest Service to lead airport personnel and enhance guest experiences. The ideal candidate will have 4-6 years of Airport Operations experience and a bachelor's degree. Key responsibilities include ensuring operational performance, managing staff, and driving customer satisfaction. This full-time role offers competitive salary and comprehensive benefits, promoting both professional growth and a supportive working environment.