Guest Service Manager - Lead Front End (Daily Pay)

Busch's Fresh Market; Ann Arbor (MI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

401K with company match

Daily Pay available

Job summary

Busch’s Fresh Market in Michigan is seeking a Front End Manager to lead daily front-end operations and guest services. The role includes acting as PIC in the store manager’s absence and supervising front end associates.

You will drive guest satisfaction, organize schedules, ensure accurate cashier operations, and oversee onboarding, training, and performance evaluations while maintaining compliance with store policies and procedures.

Qualifications

• Previous management experience in a retail environment.
• Proficient management and leadership skills.
• Proficient organization and planning skills, especially to manage multiple deadlines and projects.
• Proficient communication and interpersonal skills, including written, verbal and listening skills.

Responsibilities

• Execute and maintain front end operations and service counter.
• Assist guests with questions, purchases and special orders.
• Maintain weekly schedule for front end associates.
• Ensure cashier accuracy and productivity through shrink trax results, produce knowledge, audits and lane accountability.
• Ensure compliance on WIC, Electronic Benefits (EBT), alcohol and tobacco purchases.
• Function as person in charge (PIC) in absence of store manager.
• Complete and administer evaluations for front end associates.
• Interview and hire front end associates.
• Train and develop front end associates.
• Operate register and bag guest orders.
• Exemplify hospitality when interacting with guests.
• Provide leadership and guidance to direct reports.
• Contribute to organizational effectiveness by offering information, suggestions and recommendations.
• Communicate with other functional areas of Busch’s operations.
• Adhere to Busch’s policies, practices and procedures.

Skills

Retail management

Leadership

Organization & planning

Communication

Job description

Busch’s Fresh Market in Michigan is seeking a Front End Manager to lead daily front-end operations and guest services. The role includes acting as PIC in the store manager’s absence and supervising front end associates.

You will drive guest satisfaction, organize schedules, ensure accurate cashier operations, and oversee onboarding, training, and performance evaluations while maintaining compliance with store policies and procedures.