Hospitality Lead - Guest Service Manager Assistant

Busch's Fresh Market

Brighton (MI)

On-site

USD 25,000 - 28,000

Full time

7 days ago

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Benefits offered by this job

401K with company match

Daily Pay available

Job summary

Busch's Fresh Market in Brighton, MI is hiring a Guest Service Manager Assistant to support the on-site guest service operations and lead a friendly team. This full-time position requires strong leadership, organization, and communication to ensure exceptional hospitality and smooth daily operations.

You will assist with guest inquiries, store policies, and staff coordination while maintaining daily maintenance and performance standards.

Qualifications

High school diploma.
Retail experience preferred.
Strong leadership skills.
Excellent organizational and planning abilities, able to manage multiple deadlines.

Responsibilities

Oversee all aspects of guest service operations as person in charge.
Exemplify hospitality when interacting with guests, associates, and community.
Ensure adherence to store policies (check cashing, refunds, charges).
Ensure compliance on WIC, EBT, alcohol, and tobacco purchases.
Assist guests with questions, purchases, store charges, and special orders.
Support associates in achieving service and labor objectives as directed by GSM.
Complete daily maintenance (floor inspections, hospitality station, checkout area).
Provide input to GSM on associate performance and department conditions.
Deliver clear expectations and follow-through in GSM’s absence.
Assist in training and development of associates.