Guest Service Host: Front Desk for Memorable Stays

Courtyard by Marriott Seattle Northgate; Seattle (WA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401k

Employee Discounts

Growth Opportunities

Sick Pay

Job summary

Legacy Hospitality is seeking a Front Desk Host to welcome guests, manage reservations, and ensure every stay runs smoothly from arrival to departure in a fast-paced hotel setting. You will provide a friendly, efficient check-in experience.

In this role you will answer calls, handle check-outs and billing, coordinate room assignments and special requests, and communicate with housekeeping to ensure seamless operations.

Qualifications

• Strong guest-focused service experience preferred
• Able to manage multiple tasks with attention to detail
• Professional and friendly demeanor in a fast-paced environment

Responsibilities

• Welcome guests with a friendly, efficient check-in experience
• Handle check-outs and ensure billing accuracy
• Manage reservations, room assignments and special requests
• Answer phone calls and assist with guest inquiries
• Resolve guest concerns with professionalism and care
• Process payments and maintain accurate records

Skills

Customer service

Communication

Multitasking

Team player

Problem solving

Job description

Legacy Hospitality is seeking a Front Desk Host to welcome guests, manage reservations, and ensure every stay runs smoothly from arrival to departure in a fast-paced hotel setting. You will provide a friendly, efficient check-in experience.

In this role you will answer calls, handle check-outs and billing, coordinate room assignments and special requests, and communicate with housekeeping to ensure seamless operations.