Guest Service Expert — Bistro & Bar Experience

Highgate; Atlantic City, Northern (NJ, KY); Hybrid; USD 1,929,000 - 2,755,000; Full time

Job summary

Highgate Hotels in Atlantic City is seeking a Guest Service Expert to elevate guest experiences at Courtyard Atlantic City. You will greet guests, coordinate with the kitchen, take orders, and ensure smooth service from seating to bill delivery.

Ideal candidates are attentive, professional, and able to stand and move for extended periods. The role emphasizes safety, adherence to policies, and maintaining a polished appearance while delivering memorable hospitality experiences.

Qualifications

• Guest service experience preferred.
• Strong communication and interpersonal skills.
• Ability to stand for extended periods and to assist with moving items up to 25 pounds when necessary.

Responsibilities

• Greet guests and take/coordinate orders to ensure a seamless dining experience.
• Communicate with kitchen staff and front-of-house team to deliver timely service and accurate billing.

Job description

Highgate Hotels in Atlantic City is seeking a Guest Service Expert to elevate guest experiences at Courtyard Atlantic City. You will greet guests, coordinate with the kitchen, take orders, and ensure smooth service from seating to bill delivery.

Ideal candidates are attentive, professional, and able to stand and move for extended periods. The role emphasizes safety, adherence to policies, and maintaining a polished appearance while delivering memorable hospitality experiences.