Guest-Focused Housekeeping Attendant | Full-Time

Highgate Hotels, LP; Atlantic City, Tacoma (NJ, WA); On-site; USD 19,000 - 28,000; Full time

Job summary

The Courtyard Atlantic City, part of Highgate Hotels, is seeking a House Attendant to maintain cleanliness and assist in guest services across public and guest areas. This full-time hourly role requires attention to detail and reliable performance.

Responsibilities include floor care, carpet and furniture refresh, luggage assistance, lost and found handling, and supporting emergency procedures, with emphasis on guest satisfaction and teamwork with the housekeeping team.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

Communication skills

Physical strength

Stamina

Education

High School diploma or equivalent

Job description

The Courtyard Atlantic City, part of Highgate Hotels, is seeking a House Attendant to maintain cleanliness and assist in guest services across public and guest areas. This full-time hourly role requires attention to detail and reliable performance.

Responsibilities include floor care, carpet and furniture refresh, luggage assistance, lost and found handling, and supporting emergency procedures, with emphasis on guest satisfaction and teamwork with the housekeeping team.