Bistro Restaurant Attendant

Highgate; Atlantic City, Northern (NJ, KY); On-site; USD 1,929,000 - 2,755,000; Full time

Job summary

Highgate Hotels in Atlantic City is seeking a Guest Service Expert to elevate guest experiences at Courtyard Atlantic City. You will greet guests, coordinate with the kitchen, take orders, and ensure smooth service from seating to bill delivery.

Ideal candidates are attentive, professional, and able to stand and move for extended periods. The role emphasizes safety, adherence to policies, and maintaining a polished appearance while delivering memorable hospitality experiences.

Qualifications

• Guest service experience preferred.
• Strong communication and interpersonal skills.
• Ability to stand for extended periods and to assist with moving items up to 25 pounds when necessary.

Responsibilities

• Greet guests and take/coordinate orders to ensure a seamless dining experience.
• Communicate with kitchen staff and front-of-house team to deliver timely service and accurate billing.

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Location

Courtyard Atlantic City

1212 Pacific Ave Atlantic City, NJ 08401

Responsibilities

Our jobs are not just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.