Guest Service Associate - Sales & Guest Experience (Legacy Village)
Anchor Point Management Group
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Benefits offered by this job
Job summary
European Wax Center in Phoenix is hiring a Guest Service Associate to deliver exceptional guest service at the front desk while driving center revenue. In this in-person role, you will greet guests, book appointments, process payments, and promote our waxing services and products to meet sales goals.
The position offers hourly pay with daily pay options, bonuses based on performance, and benefits such as health, vision, and dental insurance.
Qualifications
- Strong sales and guest service skills.
- Excellent communication and interpersonal abilities.
- Goal-oriented mindset with a passion for hitting targets.
- Previous experience in retail, sales, or the beauty industry is a plus.
- Availability to work evenings and weekends.
Responsibilities
- Greet guests and create a welcoming, high-energy environment.
- Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
- Educate guests on our exclusive product line.
- Manage front desk operations, including check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
- Maintain a clean, professional, and organized center appearance.
Skills
Job description
Job Location: 2320 E Baseline Road Suite STE 144, Phoenix, AZ 85042
Salary Range: $15.15 - $16.75 hourly
Full-time & Part-time; Hourly + Sales Bonuses
Work Location: In person
Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.
- Greet guests and create a welcoming, high-energy environment
- Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals
- Educate guests on our exclusive product line
- Manage front desk operations, including check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control
- Maintain a clean, professional, and organized center appearance
- Strong sales and guest service skills
- Excellent communication and interpersonal abilities
- Goal-oriented mindset with a passion for hitting targets
- Previous experience in retail, sales, or the beauty industry is a plus
- Availability to work evenings and weekends
- 401k Company Match
- Daily Pay
- Employee Assistance Program
- Team Member Assistance Fund
- Tuition Reimbursement Program
- Health, Vision, and Dental Insurance
- Lucrative performance bonuses
- Training in both waxing techniques and sales strategies
- Predictable scheduling
- Free services
- Career advancement opportunities in a fast-growing brand
- Upbeat, supportive culture where collaboration and performance are recognized and rewarded
- Having fun while being awesome is one of our four core values
- Referral bonus – generous incentive to hire all roles
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