Guest Service Associate - Sales & Guest Experience (Moon Valley, AZ)

NORTH AMERICAN WAX COMPANY LLC; Phoenix (AZ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401k match

Daily pay

Health insurance

Vision insurance

Dental insurance

Tuition reimbursement

Career advancement

Free services

Referral bonus

Job summary

European Wax Center in Phoenix, AZ is hiring a Guest Service Associate to provide exceptional guest service while driving center revenue in person at our 245 E Bell Road location. The role includes greeting guests, promoting services and products, and managing front desk operations.

We offer 401k matching, daily pay, health/vision/dental insurance, tuition reimbursement, and career growth opportunities in a fast-growing brand. Availability on evenings and weekends is required.

Qualifications

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, products, promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations including check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

Skills

Sales skills

Guest service

Communication

Interpersonal skills

Target orientation

Job description

Job Details: Job Location: 245 E Bell Road, Phoenix, AZ - Phoenix, AZ, Salary Range: $15.15 - $16.75Hourly, Full-Time & Part-Time Hourly + Sales Bonuses Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/ promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For:

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrativeperformance bonuses.
• Training in both waxing techniques andsales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!

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