Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; San Diego (CA); On-site; USD 24,617 - 25,485; Full time

Benefits offered by this job

401(k) Company Match

Daily Pay

Employee Assistance Program

Health, Vision, and Dental Insurance

Tuition Reimbursement Program

Generous performance bonuses

Career advancement opportunities

Job summary

NORTH AMERICAN WAX COMPANY LLC is looking for enthusiastic team members to create a welcoming and high-energy environment in San Diego, CA. You will greet guests, promote services, and manage front desk operations.

We offer a range of benefits including health insurance, 401(k) matching, and performance bonuses. Ideal candidates will have strong sales skills and the ability to work in a fast-paced, supportive culture.

Qualifications

• Strong sales and guest service skills are essential.
• Must have excellent communication and interpersonal abilities.
• Availability to work evenings and weekends is required.

Responsibilities

• Greet guests and create a welcoming environment.
• Promote services and sell wax passes to meet sales goals.
• Manage front desk operations, including check-ins and cash handling.

Skills

Strong sales and guest service skills

Excellent communication and interpersonal abilities

Goal-oriented mindset

Experience in retail/sales/beauty industry

Job description

Job Location: 1640 Camino del Rio N FSU18 - San Diego, CA 92108

Salary Range: $17.87 - $18.50 Hourly

Full-Time & Part-Time; Hourly + Sales Bonuses

Work Location: In person

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals
• Educate guests on our exclusive product line
• Manage front desk operations, including check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401(k) Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in waxing techniques and sales strategies
• Predictable scheduling
• Availability to work evenings and weekends
• Free services
• Career advancement opportunities in a fast‑growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our 4 core values
• Referral Bonus – generous incentive to hire all roles