Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; Pompano Beach (FL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

401k Match

Daily Pay

Health Insurance

Dental Insurance

Tuition Reimbursement

Career advancement

Job summary

European Wax Center in Pompano Beach, FL is seeking a Guest Service Associate to deliver exceptional guest service while driving center revenue.

This role supports front desk operations, educates guests on our products, and helps achieve sales goals with availability to work evenings and weekends. In-person position with growth opportunities and benefits for eligible team members.

Qualifications

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote services, products, and rebook guests to meet sales goals.
• Educate guests on exclusive product line.
• Manage front desk operations including check-ins, check-outs, reservations, calls, cash handling, and inventory control.
• Maintain a clean, professional center appearance.

Skills

Sales

Guest service

Communication

Target-oriented

Job description

Job DetailsJob Location: 1700 NE 23rd St Suite 104, Pompano Beach, FL - Pompano Beach, FL 33062Salary Range: $14.00 - $15.50 HourlyFull-Time & Part-Time Hourly + Sales Bonuses Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/ promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For:

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!

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