Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; La Grange (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

401k Match

Daily Pay

Employee Assistance

Team Assistance Fund

Tuition Reimbursement

Health Insurance

Vision Insurance

Dental Insurance

Performance Bonuses

Waxing Training

Sales Training

Predictable Scheduling

Free Services

Career Growth

Collaborative Culture

Fun & Values

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC in La Grange, IL is seeking a friendly, results-driven front desk associate to greet guests, handle check-ins, and drive sales in a fast-paced in-person setting.

You will promote services, educate guests on the exclusive product line, and manage reservations while maintaining a clean, organized center. Evening and weekend availability is required.

Join a team with strong benefits including 401k, daily pay, and training opportunities.

Qualifications

• Proven sales and guest service experience.
• Excellent communication and interpersonal abilities.
• Goal-oriented with a track record of hitting targets.
• Retail, sales, or beauty industry experience a plus.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including, but not limited to, check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

Skills

Sales

Guest service

Communication

Interpersonal skills

Evenings & weekends

Job description

Job Details
Location: 1 W Harris Ave, La Grange, IL - La Grange, IL 60525
Salary Range: $15.00 - $16.50 Hourly
Full‑Time & Part‑Time
Hourly + Sales Bonuses
Work Location: In person

Key Responsibilities

• Greet guests and create a welcoming, high‑energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including, but not limited to, check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Free services
• Career advancement opportunities in a fast‑growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our 4 core values
• Referral Bonus – Generous Incentive to hire all roles