Guest Service Associate – Front Desk & Guest Experience

GONVAL.MX; Mystic (CT); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Professional development

Paid time off

Medical plans

Travel program

Descripción de la vacante

GONVAL.MX is seeking friendly front desk staff in Mystic, CT to welcome guests, handle check-in/check-out, and answer questions about the local area. This role requires a pleasant appearance, good communication, and the ability to work in a fast-paced hotel environment. Weekend and holiday availability is expected.

The ideal candidate will provide high-quality guest service, manage reservations, and support the front office team to ensure a smooth guest experience.

Formación

• High school diploma or equivalent required.
• Minimum one year hotel front desk experience required.
• College degree preferred.

Responsabilidades

• Answer phones, greet guests, check in/out, act as cashier, and take reservations.
• Respond to inquiries and provide information about the hotel and local area.

Conocimientos

Guest service

Cash handling

Basic math

Communication

Reading & writing

Educación

High school diploma or equivalent

College degree preferred

Descripción del empleo

GONVAL.MX is seeking friendly front desk staff in Mystic, CT to welcome guests, handle check-in/check-out, and answer questions about the local area. This role requires a pleasant appearance, good communication, and the ability to work in a fast-paced hotel environment. Weekend and holiday availability is expected.

The ideal candidate will provide high-quality guest service, manage reservations, and support the front office team to ensure a smooth guest experience.