Guest Service Associate — Fast-Paced, Customer-Focused

churchs; Tennessee; On-site; USD 42,000 - 64,000; Full time

Job summary

Church's Chicken in Tennessee seeks a Restaurant General Manager to lead the Field Operations team. You will greet guests, take and fulfill orders, supervise staff, ensure fast, friendly service, and uphold the Operating Standards Manual.

The role requires a high school diploma or GED and at least 6 months related experience. You must handle cash accurately, manage a POS system, and maintain product quality and cleanliness.

Qualifications

• High school diploma or GED; at least 6 months of related experience.
• Knowledge of restaurant policies and HR procedures.
• Excellent interpersonal skills for professional interactions.
• Must be able to receive money and accurately count back change.

Responsibilities

• Greet customers with a smile and create a welcoming atmosphere.
• Take and fulfill orders within company service times.
• Suggestive upsell of products as directed by management.
• Collect money and deliver orders to customers.
• Handle cash, monitor the drawer, and ensure accuracy.

Skills

Customer service

Interpersonal skills

Cash handling

Basic computer skills

Fast-paced environment

Education

High school diploma or GED

Job description

Church's Chicken in Tennessee seeks a Restaurant General Manager to lead the Field Operations team. You will greet guests, take and fulfill orders, supervise staff, ensure fast, friendly service, and uphold the Operating Standards Manual.

The role requires a high school diploma or GED and at least 6 months related experience. You must handle cash accurately, manage a POS system, and maintain product quality and cleanliness.