Guest Service Associate — Fast-Paced Restaurant

churchs; Tennessee; On-site; USD 15,000 - 18,000; Full time

Job summary

Church's Chicken in Tennessee is seeking a team member to greet customers, take and fill orders, and ensure fast, friendly service. The role includes handling cash, counting the cash drawer, and assisting with display and stocking duties to maintain a clean service area.

This position requires a high school diploma or GED and at least 6 months of related experience. You will work in a busy, high-volume environment with a focus on guest satisfaction and efficiency.

Qualifications

• High school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified.

Responsibilities

• Greets all customers with a sincere smile, making them feel welcome through a positive, pleasant, and enthusiastic attitude.
• Takes and fills the customer’s order within company mandated service time.
• Suggestive up sell of products as directed by management.
• Collects money and delivers order to customer.
• Immediately attends to any customer service problem or complaint. Notifies manager as needed.
• Counts down drawer at end of shift to ensure accuracy.
• Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used.

Skills

Customer service

Cash handling

Interpersonal skills

Time management

Basic computer skills

Education

High school diploma or GED

Tools

POS system

Cash register

Job description

Church's Chicken in Tennessee is seeking a team member to greet customers, take and fill orders, and ensure fast, friendly service. The role includes handling cash, counting the cash drawer, and assisting with display and stocking duties to maintain a clean service area.

This position requires a high school diploma or GED and at least 6 months of related experience. You will work in a busy, high-volume environment with a focus on guest satisfaction and efficiency.