Guest Service Agent — Hospitality & Guest Satisfaction Pro

Peachtree Group; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays and Paid Time Off

Employee Assistance Program

Job summary

AC Hotel Austin Hill Country in Austin, TX is seeking a Guest Service Agent to warmly welcome guests, handle check-ins and check-outs, process payments, and assist with reservations and guest requests while upholding brand standards.

We offer a comprehensive benefits package including medical, dental, vision, disability, and life insurance, a generous 401(k) match, paid holidays and time off, plus employee assistance programs. Equal Opportunity Employer.

Responsibilities

• Process check-ins/outs
• Secure payment and verify/adjust billing
• Assist guests with reservations and requests
• Anticipate guest needs and exceed expectations
• Follow brand standards

Job description

AC Hotel Austin Hill Country in Austin, TX is seeking a Guest Service Agent to warmly welcome guests, handle check-ins and check-outs, process payments, and assist with reservations and guest requests while upholding brand standards.

We offer a comprehensive benefits package including medical, dental, vision, disability, and life insurance, a generous 401(k) match, paid holidays and time off, plus employee assistance programs. Equal Opportunity Employer.