Front Desk Guest Service Pro - Hotel Discounts

Cambria Austin Airport Hotel; Austin (TX); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hotel discounts

Competitive pay

Descrizione del lavoro

Cambria Austin Airport Hotel is seeking a Guest Service Agent to serve as the welcoming face at the front desk in Austin, TX. You will help guests with check-in and check-out and share knowledge about local dining, entertainment, and activities.

The ideal candidate is outgoing, friendly, and skilled at delivering exceptional guest service, with the ability to handle a fast-paced environment and assist guests with various requests

Competenze

• High School diploma (or equivalent) required.
• 3–6 months related experience preferred.
• Outgoing, friendly demeanor with excellent guest service.
• Ability to stand/move around and assist guests during shifts.

Mansioni

• Be the face at the front desk and ensure smooth check-in/check-out.
• Provide local area information on restaurants, entertainment and events.
• Handle cash responsibly and use the PMS tools to manage guest services.
• Maintain a high level of professionalism in a fast-paced environment.

Conoscenze

Customer service

Front desk

Communication

Local area knowledge

Professionalism

Formazione

High School diploma

Strumenti

Property management systems

Descrizione del lavoro

Cambria Austin Airport Hotel is seeking a Guest Service Agent to serve as the welcoming face at the front desk in Austin, TX. You will help guests with check-in and check-out and share knowledge about local dining, entertainment, and activities.

The ideal candidate is outgoing, friendly, and skilled at delivering exceptional guest service, with the ability to handle a fast-paced environment and assist guests with various requests