Guest Service Agent - Front Desk with Growth & Bonuses

Drury Hotels Company, LLC; Indianapolis (IN); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Quarterly bonus

Flexible schedule

Hotel discounts

Free room nights

401(k) plan

Résumé du poste

Drury Hotels in Indianapolis is seeking a Guest Service Agent for the Drury Inn & Suites. You will greet guests, check them in/out, promote programs, maintain records, and ensure a high standard of hospitality at the front desk.

The role includes assisting with breakfast and Kickback service as needed, while delivering a warm, friendly, and efficient guest experience. Competitive pay starts at $18.50/hr with a quarterly bonus up to $3,200 and growth opportunities.

Qualifications

• Warm and friendly manner in relating to the public.
• Attention to detail while handling multiple tasks.
• Experience with money handling and office machines.
• Ability to speak and receive direction in English.
• Willingness and ability to work alone as scheduled.

Responsabilités

• Check guests in and out at the front desk.
• Promote hotel programs and maintain guest records.
• Handle cash and monitor guest satisfaction.
• Assist with breakfast and Kickback service when needed.

Connaissances

Customer service

Multitasking

Cash handling

English proficiency

Friendly communication

Description du poste

Drury Hotels in Indianapolis is seeking a Guest Service Agent for the Drury Inn & Suites. You will greet guests, check them in/out, promote programs, maintain records, and ensure a high standard of hospitality at the front desk.

The role includes assisting with breakfast and Kickback service as needed, while delivering a warm, friendly, and efficient guest experience. Competitive pay starts at $18.50/hr with a quarterly bonus up to $3,200 and growth opportunities.