Guest Experience Agent | Front Desk + Flexible Scheduling & Bonus

Drury Hotels Company, LLC; Vertland (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Job summary

Drury Hotels is hiring at Drury Inn & Suites in Indianapolis. The front desk role focuses on greeting guests, check-in/check-out, and promoting programs to ensure a delightful stay.

The position offers a friendly team environment with mentorship and cross-training, plus incentives including a quarterly bonus of up to $3,200 annually. Come join a nationally recognized hospitality leader committed to service and growth.

Qualifications

• Warm and friendly manner when interacting with guests.
• Ability to handle money and make change.
• Strong communication and teamwork.

Responsibilities

• Check guests in and out at the front desk.
• Promote hotel programs and maintain guest records.
• Assist with breakfast and Kickback service.
• Provide courteous, professional service and resolve guest concerns.

Skills

Customer service

Multitasking

Attention to detail

English proficiency

Job description

Drury Hotels is hiring at Drury Inn & Suites in Indianapolis. The front desk role focuses on greeting guests, check-in/check-out, and promoting programs to ensure a delightful stay.

The position offers a friendly team environment with mentorship and cross-training, plus incentives including a quarterly bonus of up to $3,200 annually. Come join a nationally recognized hospitality leader committed to service and growth.