Guest Service Agent - Flexible Hours & Growth

Drury Hotels; Milwaukee (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Quarterly bonus opportunity

Flexible scheduling

Paid time off

Hotel discounts

Company-matched 401(k)

Job summary

Drury Hotels in Milwaukee is hiring immediately for a guest service position that focuses on providing exceptional service and support at the front desk. You will check guests in and out, assist with meal services, and maintain guest satisfaction.

The ideal candidate will be warm and friendly, pay attention to detail, and have the ability to work independently. The role offers flexible scheduling, paid time off, and a quarterly bonus of up to $3,200.

Qualifications

• Must possess a warm and friendly manner in interacting with guests.
• Attention to detail while managing multiple tasks.
• Experience in handling money and cash management.
• Effective communication skills in English required.
• Willingness to work independently as scheduled.

Responsibilities

• Assist guests in a friendly and professional manner.
• Perform front desk operations including guest check-ins and check-outs.
• Manage breakfast and 5:30 p.m. Kickback service.
• Maintain high standards of service and hospitality.
• Ensure exceptional guest experience with a positive attitude.

Skills

Warm and friendly manner

Attention to detail

Handling money

Ability to follow direction

Job description

Drury Hotels in Milwaukee is hiring immediately for a guest service position that focuses on providing exceptional service and support at the front desk. You will check guests in and out, assist with meal services, and maintain guest satisfaction.

The ideal candidate will be warm and friendly, pay attention to detail, and have the ability to work independently. The role offers flexible scheduling, paid time off, and a quarterly bonus of up to $3,200.