Guest Service Agent — Elevate Guest Experience

Peachtree Group; Farmington Hills (MI); Hybride; USD 28 000 - 38 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Employee Fund

Résumé du poste

Peachtree Group is seeking a Guest Service Agent for Courtyard Farmington Hills in Farmington Hills, MI. You will welcome guests, handle reservations and departures, and ensure a smooth, friendly experience aligned with brand standards.

Responsibilities include processing payments, verifying charges, and addressing guest requests with attentiveness and professionalism to exceed expectations and support a positive guest journey.

Qualifications

Responsabilités

• Process check-ins and check-outs with accuracy and warmth.
• Secure payment and verify/adjust guest billing as needed.
• Assist guests with reservations, room requests, and special arrangements.
• Maintain brand standards and deliver timely, professional service.

Description du poste

Peachtree Group is seeking a Guest Service Agent for Courtyard Farmington Hills in Farmington Hills, MI. You will welcome guests, handle reservations and departures, and ensure a smooth, friendly experience aligned with brand standards.

Responsibilities include processing payments, verifying charges, and addressing guest requests with attentiveness and professionalism to exceed expectations and support a positive guest journey.