Guest Service Agent

Peachtree Group; Prattville (AL); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Zusammenfassung

Peachtree Group is seeking a friendly Guest Service Agent to handle check-ins and check-outs, process payments, and assist guests with reservations and requests. You will uphold brand standards and deliver exceptional service in a fast-paced environment.

Expect to verify and adjust billing, anticipate guest needs, and provide creative solutions to ensure satisfaction while maintaining accuracy and professionalism.

Aufgaben

• Process check-ins/outs
• Secure payment
• Verify and adjust billing
• Assist guests with reservations and requests
• Follow brand standards

Jobbeschreibung

Description

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

• Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
• We also offer a generous 401(k) retirement match.
• To support work-life balance, we provide Paid Holidays and Paid Time Off.
• Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.