Guest Service Agent

Peachtree Group; Paris (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability Insurance

Life Insurance

401(k) match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Job summary

Peachtree Group in Paris, TX is seeking a Guest Service Agent to welcome guests, process check-ins/outs, secure payment, and verify billing while upholding brand standards.

You will assist guests with reservations and requests, deliver friendly, professional service, and contribute to a positive experience. The role includes handling guest needs with efficiency and teamwork, in alignment with company benefits and equal opportunity employment policies.

Qualifications

• Process check-ins/outs and secure payments.
• Verify and adjust guest billing accurately.
• Assist guests with reservations and requests.

Responsibilities

• Process check-ins/outs.
• Secure payments and verify billing.
• Assist guests with reservations and requests.
• Maintain high standards of quality to ensure guest satisfaction.

Skills

Loyal

Detail Oriented

Enthusiastic

Team Player

Dedicated

Self-Starter

Goal Completion

Flexibility

Ability to Make an Impact

Job description

TownePlace Suites & Fairfield Inn and Suites
3005 N Main St
Paris, TX 75460, USA

Description

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Qualifications

Behaviors

Required

• Loyal: Shows firm and constant support to a cause
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic: Shows intense and eager enjoyment and interest
• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.