Guest Service Agent

Element Denver Lone Tree; Lone Tree (CO); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Job summary

Element Denver Lone Tree in Lone Tree, CO is seeking a Guest Service Agent to welcome guests, handle check-ins/outs, process payments, and assist with reservations.You will work with a goal of providing friendly, professional and timely service while aligning with brand standards.

The role includes ensuring accurate billing, anticipating guest needs and offering creative solutions to improve the guest experience. The position is on-site in Lone Tree, CO.

Responsibilities

• Process guest check-ins and check-outs.
• Secure payment and verify billing.
• Assist guests with reservations and requests while upholding brand standards.

Job description

Element-Lone Tree, CO
Lone Tree, CO 80124, USA

• Pay or shift range: $18.50 USD to $19.25 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.