Guest Safety & Security Specialist

Churchill Downs Incorporated; Richmond (VA); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Churchill Downs Incorporated seeks a vigilant Security Associate to provide high levels of guest service and ensure safety for guests, team members, and vendors at our Virginia properties. You will monitor for rule enforcement, observe activities, and maintain professional integrity while representing the company.

The role involves responding to security incidents, patrolling the facility, and handling access control.

Qualifications

• Age 18 or older.
• Completion of required training programs by jurisdiction and property.
• Ability to communicate in spoken and written English.

Responsibilities

• Provide high level guest service to guests, team members and vendors.
• Ensure safety of guests and team members.
• Record investigations and incident reports promptly.
• Assist with money transfers across property.
• Patrol property to maintain safety.
• Adhere to company and Virginia Racing Commission rules.
• Stand posts as assigned; respond to emergencies.
• Control access to property and restricted areas.

Skills

Ages 18+

Training programs

English communication

Prioritization & follow-through

Calm under pressure

Conflict resolution

Professional guest service

Night, weekend & holiday availability

Job description

Churchill Downs Incorporated seeks a vigilant Security Associate to provide high levels of guest service and ensure safety for guests, team members, and vendors at our Virginia properties. You will monitor for rule enforcement, observe activities, and maintain professional integrity while representing the company.

The role involves responding to security incidents, patrolling the facility, and handling access control.